Cookie Policy

Effective Date: May 16, 2026  |  Last Updated: May 16, 2026

1. Introduction

Welcome to Cafe Rio ("we," "us," or "our"). This Cookie Policy applies to our website located at caferio-food.digital and describes in detail the types of cookies and similar tracking technologies we use, the purposes for which we use them, and how you can exercise control over your cookie preferences.

We are committed to being transparent about how we collect and use data related to your browsing experience. Please read this Cookie Policy carefully alongside our Privacy Policy and Terms of Service, which provide additional context about how we process your personal information in compliance with applicable United States federal and state laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act.

2. What Are Cookies?

Cookies are small text files that are placed on your device — including your computer, smartphone, or tablet — when you visit a website. They are widely used across the internet to make websites work more efficiently, to improve user experience, and to provide information to the website owners.

Cookies are sent back to the originating website on each subsequent visit and allow that website to recognize your device. Cookies serve several functions:

  • They remember your preferences and settings so you do not have to re-enter them each time you visit.
  • They help websites understand how visitors interact with their pages, enabling continuous improvements.
  • They allow relevant advertisements to be shown to you based on your interests and browsing history.
  • They enable certain website functionalities, such as shopping carts, online ordering, and user authentication.

In addition to cookies, we may use other similar tracking technologies such as web beacons (also called pixel tags or clear GIFs), local storage objects, and session storage. These technologies work in a similar way to cookies and help us gather information about your browsing behavior and improve your experience on our website.

3. How Do Cookies Work?

When you first visit caferio-food.digital, our server sends a cookie file to your browser, which stores it on your device. Each time you return to our website, your browser sends this cookie back to our server. This process allows us to recognize you as a returning visitor, remember your preferences, and provide a personalized experience.

Cookies can be categorized based on their origin and duration:

  • First-party cookies are set directly by Cafe Rio when you visit our website. These are primarily used to improve functionality and user experience.
  • Third-party cookies are set by external services or partners — such as Google Analytics or advertising networks — through elements embedded on our website. These third parties may use cookies to track your activity across multiple websites.
  • Session cookies are temporary cookies that exist only during a single browsing session and are deleted when you close your browser.
  • Persistent cookies remain on your device for a defined period (or until you manually delete them) and are activated each time you visit the website that created them.

4. Types of Cookies We Use

Cafe Rio uses four main categories of cookies on caferio-food.digital. Below, we describe each category, explain what they do, and identify whether they are essential or optional.

4.1 Essential (Strictly Necessary) Cookies

Essential cookies are fundamental to the operation of our website. Without these cookies, services you have requested — such as placing a food order, logging into your account, or accessing secure areas of the site — cannot be provided. These cookies do not require your consent because they are strictly necessary for the website to function.

Essential cookies help with:

  • Maintaining your session while you browse our website
  • Processing online food orders and checkout functions
  • Enabling secure account login and authentication
  • Remembering items in your cart or order summary
  • Ensuring the correct version of the website is displayed

4.2 Analytics and Performance Cookies

Analytics cookies help us understand how visitors interact with caferio-food.digital. They collect information about which pages are visited most frequently, how long users spend on the site, and where visitors come from. All data collected by analytics cookies is aggregated and anonymous — it does not identify you personally.

We use Google Analytics, a web analytics service provided by Google LLC ("Google"), to collect and analyze this data. The insights we gain allow us to continuously improve the content, layout, and functionality of our website to provide you with a better experience.

4.3 Functional Cookies

Functional cookies enable enhanced functionality and personalization on our website. They may be set by us or by third-party service providers whose services we have integrated into our pages. If you choose to disable these cookies, some or all of these services may not function properly.

Functional cookies are used for:

  • Remembering your location preferences for restaurant finder features
  • Storing your preferred language and regional settings
  • Saving your food preferences and order history for repeat visits
  • Enabling interactive features such as live chat or feedback tools

4.4 Advertising and Targeting Cookies

Advertising cookies are used to deliver advertisements that are relevant and engaging to you. These cookies track your browsing habits across websites and build a profile of your interests. This profile is used to show you targeted advertisements that are more likely to be of interest to you.

We work with advertising partners, including Google Ads and social media platforms such as Meta (Facebook and Instagram), to display ads related to Cafe Rio's food offerings, promotions, and services. These third-party advertising cookies operate under their respective privacy and cookie policies.

5. Specific Cookies We Use

The table below provides detailed information about the specific cookies placed on your device when you visit caferio-food.digital, including their purpose, type, and duration.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID used to generate statistical data on how you use our website. Used to distinguish users and track sessions across the site. Analytics 2 years
_gid Google Analytics Registers a unique ID used to generate statistical data on how you use the website. Stores and updates a unique value for each page visited. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rate — limits the collection of data on high-traffic websites to prevent server overload. Analytics 1 minute
_gcl_au Google Ads Used by Google Ads to store and track conversions resulting from advertisements. Helps measure the effectiveness of our advertising campaigns on Google's network. Advertising 90 days
_fbp Meta (Facebook) Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Tracks visits across websites to build a profile of interests. Advertising 3 months
PHPSESSID Cafe Rio Preserves your session state across page requests. Essential for maintaining your login session and shopping cart during your visit. Essential Session
csrf_token Cafe Rio Helps protect against Cross-Site Request Forgery (CSRF) attacks by generating a unique token for each browsing session. Required for secure form submissions. Essential Session
cookie_consent Cafe Rio Stores your cookie consent preferences so we do not need to ask for your consent on every page visit. Functional 1 year
user_location Cafe Rio Remembers your preferred location or nearest Cafe Rio restaurant to streamline menu browsing and online ordering. Functional 30 days
order_prefs Cafe Rio Saves your food preferences and previous order details to provide a faster, more personalized ordering experience on return visits. Functional 60 days
_hjSessionUser Hotjar Collects data about user behavior and visits to our website for analytics and heatmap visualization, helping us understand how users engage with our pages. Analytics 1 year
IDE Google DoubleClick Used by Google's advertising platform to register and report user actions after viewing or clicking on an advertisement, to measure effectiveness and serve relevant ads. Advertising 1 year

6. Third-Party Cookies and Services

We use a number of trusted third-party services that may place cookies on your device through our website. These third parties operate under their own privacy and cookie policies, and we encourage you to review them directly:

Please be aware that Cafe Rio does not control these third-party cookies and is not responsible for their content or privacy practices. We recommend reviewing the privacy policies of each third-party service to understand how your data is used.

7. How to Manage and Disable Cookies

You have the right to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to block or delete cookies at any time. Please note that restricting certain cookies may impact the functionality of our website and your ability to use some of our services.

7.1 Browser Settings

You can manage cookie settings directly through your browser. Below are links to cookie management instructions for the most popular browsers:

7.2 Opt-Out Tools for Analytics Cookies

To prevent Google Analytics from collecting data about your activity on our website, you can install the Google Analytics Opt-Out Browser Add-on, available at:

This add-on instructs Google Analytics JavaScript to prohibit sharing information about your visit activity with Google Analytics.

7.3 Opt-Out Tools for Advertising Cookies

To opt out of interest-based advertising from Google, you can visit:

To opt out of Facebook/Meta advertising cookies and interest-based advertising, visit:

You can also opt out of interest-based advertising from participating companies through the following industry-wide opt-out tools:

7.4 Mobile Device Settings

If you access our website via a mobile device, you can manage your advertising preferences through your device's settings:

  • iOS (Apple): Go to Settings > Privacy & Security > Tracking, and toggle off "Allow Apps to Request to Track."
  • Android (Google): Go to Settings > Google > Ads, and enable "Opt out of Ads Personalization."

8. Impact of Disabling Cookies

While you have the right to manage and restrict cookies at any time, please be aware that disabling certain types of cookies may affect your experience on caferio-food.digital. The following outlines the potential impact of disabling each cookie category:

Cookie Type Impact of Disabling
Essential Cookies Critical website functions will stop working. You will be unable to place online food orders, log in to your account, or use secure features. We strongly advise keeping these cookies enabled.
Analytics Cookies We will not be able to track how visitors use our site. This limits our ability to identify problems and improve the website experience. Your browsing will not be affected.
Functional Cookies Personalized features such as saved locations, food preferences, and order history will not be remembered. You may need to re-enter this information on each visit.
Advertising Cookies You will still see advertisements, but they will be generic and not tailored to your interests. This does not remove ads — it only makes them less relevant to you.

9. Your Privacy Rights Under U.S. Law

Depending on the state in which you reside, you may have specific rights regarding the use of cookies and the personal data they collect. We outline key rights below:

9.1 California Residents (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including:

  • Right to Know: You may request information about the personal data we collect, use, disclose, and sell via cookies.
  • Right to Delete: You may request the deletion of personal data collected through cookies, subject to certain exceptions.
  • Right to Opt Out of Sale/Sharing: You may opt out of the sale or sharing of your personal data, including data collected through advertising and targeting cookies. To exercise this right, please visit our Do Not Sell or Share My Personal Information page.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • Right to Correct: You may request correction of inaccurate personal data we hold about you.

9.2 Other U.S. State Privacy Rights

Residents of other U.S. states with applicable privacy laws — including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) — may have similar rights regarding access, deletion, and opt-out of certain data processing activities involving cookies. Please contact us using the details below to exercise any applicable rights.

10. Cookies and Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly use cookies to collect personal information from children under 13. If you believe that we have inadvertently collected personal data from a child under 13 via cookies, please contact us immediately at [email protected] and we will take steps to delete such information promptly.

11. Changes to This Cookie Policy

We reserve the right to update or modify this Cookie Policy at any time to reflect changes in our practices, the cookies we use, or applicable legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via a banner on our website or by email.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of caferio-food.digital after any changes to this policy constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or how we use cookies on our website, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

Cafe Rio — Contact Information

When contacting us about your cookie preferences or privacy rights, please include your full name, the email address associated with your account (if applicable), and a clear description of your request. We will respond to verified requests within the timeframes required by applicable law — typically within 45 days for CCPA/CPRA requests, with the option to extend by an additional 45 days where reasonably necessary.